Deadlines and Conditions: Our Check-In counters are open two (2) hours before the scheduled flight departure time and close forty-five (45) minutes before the scheduled flight departure time. Check-In deadlines may vary at different and for particular flights.
Passengers have to check in with Booking number and Photo ID or Passport (for a foreign passenger) within the minimum required time at each airport counter:
| Airport | Check-In Counter | Time to open | Time to close |
| Chiang Mai | Nok mini | 120 min before departure time | 30 min before departure time |
| Pai | Nok mini | 120 min before departure time | 30 min before departure time |
| Nan | Nok mini | 120 min before departure time | 30 min before departure time |
| Mae Hong Son | Nok Air | 120 min before departure time | 30 min before departure time |
| Udonthani | Nok Air | 120 min before departure time | 30 min before departure time |
Nok mini does not guarantee that you will be able to board if you check in late.
Boarding
Passengers must be at the boarding gate at least thirty (30) minutes before the scheduled departure time.